We Care About Your Privacy

Online Data Controller

Online data controller. At Loud Intelligence (hereinafter, "Loud Intelligence", "we", "our"), we are committed to protecting your personal data. This privacy policy (hereinafter, the "Privacy Policy") is intended to inform you about how we protect your personal data when you interact with our website (hereinafter, the "Website") or our platform (hereinafter, the "Platform").

Loud Intelligence Content Generation Services

Loud Intelligence is a cloud-based platform that offers content generation services. This platform is used by organizations, employers, and advertising agencies (hereinafter, "Clients") to manage advertising campaigns and generate media plans tailored to campaigns.

Data Processor

At Loud Intelligence, we may act both as Controller and as Processor of personal data in accordance with the General Data Protection Regulation 2016/679 (hereinafter, "GDPR"). For example, we will be Controllers of personal data when a Client enters into a contract directly with us for the processing of their data.

If you are an employee using our platform, we act solely as Processors of your data. Our Clients determine the purposes for which they use our Platform, as well as the methods of data collection within the scope of our functions.

We collect and store any information you knowingly provide to us. During the registration process, we collect personal information such as your name, company name, job title, email address, IP address, and browser information. We may also collect other personal information you provide while using our services, such as data you submit in your projects. Please note that you may choose not to provide us with certain information, but this may limit your ability to take full advantage of all our special features.

For users browsing our website, Loud Intelligence will be the Controller of data collected, such as cookies, IP address, and any other data relevant to enjoying our content. Some of this automatically collected data may or may not be personal information, depending on whether it can personally identify you or not.

When we collect usage information, such as the number and frequency of visitors to the program, we use it only in aggregate and not in a way that personally identifies individuals. We may also provide this aggregate information to third parties to better understand how people use our services and website, with the goal of improving the user experience. Under no circumstances do we disclose aggregated information in a way that could personally identify anyone.

Third-Party Personal Data Received from Our Clients

Before accessing our Platform, one of our Clients, in their capacity as employer, may have created an End User account for you and provided us with certain data, such as your full name, work email, identity number, among others.

End User Data Collected by Our Platform

In order to provide services to our clients, the Loud Intelligence platform collects the following information from end users: Device data: We automatically collect information about the device, such as its ID, model, manufacturer, operating system, version, and IP address, among others.

End User Data Collected by Our Website

In order to provide certain services through our website, we collect the following personal data:

Data collected: email address, last name, first name, title, job position.

Intended use: personalized delivery of requested content.

Events created by Loud Intelligence: To participate in our events, we process the following personal data: first name, last name, email address, and phone number.

Requesting a demo of our software: If you request an appointment for a Webdemo, we will use your data to contact you and arrange a date for the demonstration.

Occasionally, organizing Loud Intelligence events, courses, and/or webinars may involve collaboration with third parties, which may result in the transfer of personal data you provided to fulfill this purpose. In these cases, your express consent will be required to carry out such transfers and allow those third parties to process your data for their own purposes, which may include sending information and/or content related to their services. These third parties will have their own privacy policies so you can obtain more information about how they process your data under their responsibility.

Purposes and Grounds for Processing Your Personal Data

At Loud Intelligence, we process your personal data for the following purposes:

1. To respond to your request for a demo, contact, or additional information as a client, provider, or end user.

2. Drafting, negotiating, or signing contracts or other agreements with you.

3. Securing and presenting our website or platform (log files).

4. Improving certain platform functionalities by incorporating artificial intelligence.

5. Since each client may use our services for different purposes, we recommend reviewing your company’s specific privacy policy for relevant information on data protection.

6. Purposes related to recruitment processes, if you wish to join the Loud Intelligence team. We will use such data to evaluate your profile or consider your CV.

7. Managing and organizing events, webinars, courses, and other similar activities created by Loud Intelligence, as well as carrying out necessary actions to evaluate your participation.

8. Facilitating virtual card payments at Loud Intelligence through Apple Pay or Google Pay.

9. Loud Intelligence does not process your personal data for its own purposes. When we process usage information, analysis, and aggregated statistical data derived from personal data to improve and develop our services, we do so anonymously.

10. If a client wishes to use integrations provided by our platform for various functionalities, the client must accept the respective terms and conditions, as well as the privacy policy of those providers. Data will be processed for the purposes set out in those policies.

Security Measures

At Loud Intelligence, we implement strict security measures to protect information and ensure a secure environment for our users. Some of the security measures we use are as follows:

1. State-of-the-art security standards: We apply rigorous security standards at the forefront of the industry. This allows us to protect data from unauthorized access and ensure information integrity.

2. Organizational measures: We adopt appropriate organizational measures to protect your confidential information. This involves establishing internal policies and procedures, as well as assigning specific roles and responsibilities regarding information security.

3. Account protection: Your account is protected by a password to safeguard your privacy and security. It is important to choose a strong password and protect it properly. Additionally, it is recommended to limit access to your account by logging out after use and avoiding unauthorized access to your computer or device.

4. Collaboration with business and technology partners: When working with business and technology partners, we ensure they meet our stringent security standards. We only select and contract processors and third parties that implement appropriate security measures and provide sufficient guarantees to protect the data entrusted to them.

5. Links to other websites: It is important to note that we are not responsible for the privacy policies and practices of other websites you may access through links from our site. We recommend reading the privacy policy of those sites before providing any personal information.

6. Confidentiality and non-disclosure agreements: Our employees at Loud Intelligence are subject to confidentiality agreements and non-disclosure clauses as part of their employment contracts. This ensures that confidential information they access in the course of their duties remains secure and protected.

7. Internal processes and incident response plan: We have established internal processes including ongoing training and regularly updated policies to ensure the availability and resilience of our systems and services. In addition, we have a well-defined incident response plan to address any physical or technical eventuality that could compromise data security.

8. These security measures allow us to protect your personal data and safeguard your privacy while using our services.

Sharing Your Personal Data with Third Parties

At Loud Intelligence, we only share your personal data with third parties when necessary to fulfill the purposes described in our privacy policy. Some of the recipients of your data may include:

1. Service providers: We work with external service providers who assist us in delivering our services, such as data hosting providers or email services. These providers are subject to appropriate agreements and security measures to protect your personal data.

2. Government bodies and authorities: In certain circumstances, we may be legally required to share your personal data with government bodies and authorities, such as tax or regulatory authorities, in compliance with applicable laws and regulations.

3. Tax advisors and lawyers: In some cases, we may share your personal data with tax advisors or lawyers when necessary to comply with legal obligations, resolve legal disputes, conduct internal investigations, or protect our legal rights.

4. Third parties to manage your request: In situations where it is necessary to manage your request, such as booking a meeting with us through a platform like Calendly, we may share your data with third-party service providers to facilitate the process.

It is important to note that we only share your personal data with trusted third parties who have demonstrated compliance with data protection laws and implemented appropriate security measures to protect your information.

Furthermore, we ensure that any transfer of data outside the European Union is carried out in accordance with applicable legal provisions. This includes transfers to third countries determined by the European Commission to offer an adequate level of data protection or carried out on the basis of standard contractual clauses or similar mechanisms to guarantee the protection of your fundamental rights and freedoms regarding your personal data.

Retention and Storage of Personal Data

At Loud Intelligence, we retain personal data for specific periods, which may vary depending on the type of information, the duration of our contract with our clients, applicable legal requirements for certain types of data, and other relevant factors. If we must retain your information to comply with a contractual or legal obligation or to resolve disputes or enforce our rights, we will restrict access to such information only to specific persons or functions.

Exercising Your Personal Rights

In accordance with the GDPR, you have certain rights regarding the processing of your personal data. These rights include:

- Right to be informed: You have the right to receive clear, transparent, and easily understandable information about how we use your personal data and what your rights are in relation to it.

- Right of access: You have the right to access your personal data and obtain information about how we process it.

- Right to rectification: You have the right to request the rectification of your personal data if it is inaccurate or incomplete.

- Right to erasure: You have the right to request the deletion or removal of your personal data when it is no longer necessary for the purposes it was collected, when you withdraw your prior consent, when you object to the processing, or when the data has been processed unlawfully.

- Right to restrict processing: You have the right to request restriction of the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or when processing is unlawful.

- Right to object: You have the right to object to the processing of your personal data under certain circumstances, such as when the processing is based on legitimate interests or carried out for direct marketing purposes.

- Right to lodge a complaint: You have the right to lodge a complaint with the competent data protection authority if you believe the processing of your personal data violates data protection laws.

- Right to withdraw consent: If you have given your consent to the processing of your personal data, you have the right to withdraw that consent at any time.

- Right not to be subject to automated decisions: You have the right not to be subject to decisions based solely on the automated processing of your personal data, including profiling, if those decisions produce significant legal effects for you.

Loud Intelligence generally acts and provides information free of charge when handling such requests, but we reserve the right to charge a reasonable fee to cover administrative costs in cases of unfounded, excessive, or repeated requests, or to provide additional copies of the same information.

Changes to This Website Privacy Policy

We reserve the right to modify this privacy policy to adapt it to the development of our products and services, industry standards, and new regulations that may arise. If we make significant changes to this policy, we commit to informing you properly. We also reserve the right to make modifications at any time. If we make substantial changes, we will notify you by posting a prominent notice on our website. If you continue to use the website after we have posted such notice, it will be deemed that you have accepted the changes made.